New Businesssolver email for Retiree Health Insurance Issues. Message from Marina Pearson, VP HR, as of 1/19/2022 IMPORTANT UPDATE! No need to stay on the phone holding for Businessolver (BSC) reps! There […]
Important information as of January 17, 2022, from Marina Pearson, VP HR, Lumen
Update BSC call volume and hold times continue to be heavy and long so I thought I would provide a short update. Service Center First, BSC added 18 new call service reps […]
Death of Curtis Kennedy

A very sad Announcement, the death of Curtis Kennedy. December 6, 1956 – August 23, 2021 Curtis Kennedy served as the attorney for many Mountain Bell, U S West, Qwest and CenturyLink […]
AT&T Slashed Promised Life Insurance for Former Workers

An article just published in the Wall Street Journal covers the – https://www.wsj.com/articles/at-t-slashed-promised-life-insurance-for-former-workersand-time-runs-out-at-year-end-11640544022
What’s an award letter, when would I need one, and how do I get one?
An award letter is documentation that verifies your income. It is also known as a “benefit verification letter,” a “budget letter,” a “benefits letter,” a “proof of income letter,” or a “proof […]
Changes to pension benefit payments for subset of pension recipients
Lumen Technologies recently completed a transaction to transfer the pension payments from the Lumen Combined Pension Plan (the “Plan”) to Athene Annuity and Life Company for a subset of current pension recipients. […]