A few more updates that were posted on the US WEST/QWEST retirees and wannabes Facebook page by Marina Pearson, HR VP, LUMEN. 1) FAQs – Attached are questions and answers from the […]
Update (Feb. 15, 2022) from Marina Pearson, HR VP Lumen
From Marina Pearson, HR VP Lumen, February 15, 2022, 8 p.m. central. A few new updates… BSC is making progress to getting HRA claims submitted in Jan/Feb paid and will finish with […]
Update (Feb. 1, 2022) from Marina Pearson, Lumen VP of HR
A few updates – We have implemented a few things to help with the long wait times on the phones and processing time for HRA reimbursements. 1. Phone Lines: 75 service reps […]
Businessolver is offering the 2nd of 3 webinars
Businessolver is offering the 2nd of 3 webinars to demonstrate live how to set up your Lumen benefit account to pay premiums and get HRA reimbursements. Please Note: This particular webinar is […]
IMPORTANT UPDATE – New Businesssolver email.
New Businesssolver email for Retiree Health Insurance Issues. Message from Marina Pearson, VP HR, as of 1/19/2022 IMPORTANT UPDATE! No need to stay on the phone holding for Businessolver (BSC) reps! There […]
Important information as of January 17, 2022, from Marina Pearson, VP HR, Lumen
Update BSC call volume and hold times continue to be heavy and long so I thought I would provide a short update. Service Center First, BSC added 18 new call service reps […]
Webinar Replay – Want to learn more about your new benefits platform and your Retiree HRA?

From the Lumen Health and Life Service Center Please find attached a link to the Retiree Healthcare Reimbursement Account Webinar that was held on Friday, January 14, 2022. The video provides information […]
AT&T Slashed Promised Life Insurance for Former Workers

An article just published in the Wall Street Journal covers the – https://www.wsj.com/articles/at-t-slashed-promised-life-insurance-for-former-workersand-time-runs-out-at-year-end-11640544022
Changes to pension benefit payments for subset of pension recipients
Pension recipients or their beneficiaries who currently receive a gross monthly benefit of $1,070 or less from the Plan and who started monthly payments on or before June 1, 2021 are part […]
2021 Annual Meeting of the CenturyLink Retiree Association – Video and Transcript
The video and transcript of the 2021 Annual Meeting of the CenturyLink Retiree Association is now available. The video is about one hour and contains valuable and interesting information on a variety […]