A few more updates that were posted on the US WEST/QWEST retirees and wannabes Facebook page by Marina Pearson, HR VP, LUMEN. 1) FAQs – Attached are questions and answers from the […]

From Marina Pearson, HR VP Lumen, February 15, 2022, 8 p.m. central. A few new updates… BSC is making progress to getting HRA claims submitted in Jan/Feb paid and will finish with […]

A few updates – We have implemented a few things to help with the long wait times on the phones and processing time for HRA reimbursements. 1. Phone Lines: 75 service reps […]

Businessolver is offering the 2nd of 3 webinars to demonstrate live how to set up your Lumen benefit account to pay premiums and get HRA reimbursements. Please Note: This particular webinar is […]

New Businesssolver email for Retiree Health Insurance Issues.   Message from Marina Pearson, VP HR, as of 1/19/2022 IMPORTANT UPDATE! No need to stay on the phone holding for Businessolver (BSC) reps! There […]

Update BSC call volume and hold times continue to be heavy and long so I thought I would provide a short update. Service Center First, BSC added 18 new call service reps […]

From the Lumen Health and Life Service Center Please find attached a link to the Retiree Healthcare Reimbursement Account Webinar that was held on Friday, January 14, 2022. The video provides information […]

An article just published in the Wall Street Journal covers the   –  https://www.wsj.com/articles/at-t-slashed-promised-life-insurance-for-former-workersand-time-runs-out-at-year-end-11640544022

Pension recipients or their beneficiaries who currently receive a gross monthly benefit of $1,070 or less from the Plan and who started monthly payments on or before June 1, 2021 are part […]

The video and transcript of the 2021 Annual Meeting of the CenturyLink Retiree Association is now available. The video is about one hour and contains valuable and interesting information on a variety […]