By Barbara Wilcox

Advocates work by phone with Medicare beneficiaries, family members, or other representatives to resolve complaints quickly. Immediate advocacy can address many types of problems.

Area BFCC-QIO Phone States
1 . . . Kepro ……………888-319-8452 . . . . . . . . . . CT, MA, ME, NH, RI, VT
2 . . . Livanta …………866-815-5440 . . . . . . . . . . NJ, NY, PR, VI
3 . . . Livanta …………888-396-4646 . . . . . . . . . . DC, DE, MD, PA, VA, WV
4 . . . Kepro ……………888-317-0751 . . . . . . . . . . AL, FL, GA, KY, MS, NC, SC, TN
5 . . . Livanta …………888-524-9900 . . . . . . . . . . IL, IN, MI, MN, OH, WI
6 . . . Kepro ……………888-315-0636 . . . . . . . . . . AR, LA, NM, OK, TX
7 . . . Livanta …………888-755-5580 . . . . . . . . . . IA, KS, MO, NE
8 . . . Kepro ……………888-317-0891 . . . . . . . . . . CO, MT, ND, SD, UT, WY
9 . . . Livanta …………877-588-1123 . . . . . . . . . . AS, AZ, CA, GU, HI, MP, NV
10 . .Kepro ……………888-305-6759 . . . . . . . . . . AK, ID, OR, WA

* How does Immediate Advocacy help people with Medicare? For more information about BFCC-QIO Immediate Advocacy visit https://www.livantaqio.cms.gov/assets/files/Advocacy-FAQs.pdf